1. 14-Day Return Policy

We offer a 14-day return policy. This means you have 14 days from the date of receiving your order to request a return. If 14 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, the item must meet the following conditions:

• The item must be in the same condition that you received it, unworn or unused.
• The item must have tags attached and be in its original packaging.
• Items must be returned with the original receipt or proof of purchase.

Please note that we are unable to accept returns for any items that have been worn, used, or altered.

3. Non-Returnable Items

The following items are not eligible for returns:

• Manufacturer Direct items: All items shipped via our Manufacturer Direct Shipping option are considered FINAL SALE and are not eligible for returns. Please review the product descriptions carefully before purchasing.

4. How to Request a Return

To initiate a return, please follow these steps:

1. Contact us within 14 days of receiving your order at support@abdmart.shop or call us at +1 (208) 581-3787 during business hours.
2. Provide your order number and the reason for return.
3. We will provide you with instructions on how to return your item.

Please note: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

5. Refunds

Once we receive your returned item and it has been inspected to ensure it meets the return criteria, we will process your refund. Refunds will be issued to the original payment method used at checkout. Please allow 5-7 business days for the refund to appear in your account, depending on your bank’s processing time.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@abdmart.shop. We will arrange for a replacement or issue a full refund, depending on your preference.

7. Exchanges

At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item and place a new order for the replacement.